In my last blog, I was getting OwnerType as blank. With help of Microsoft community, I understood that we won’t get the OwnerType from the triggering event output. Ideally it should have directly provided, but since it is not provided, let us use the other way around.
Our requirement is to check the Owner type of the Case record and set the same for the task
After the triggering event, I am using “Get a record” step in my flow and the OwnerType value from this step’s output as shown in below snippet
Again here is a tricky thing to remember. If I directly get the OwnerType field from its output in my next step’s expression, again it would be blank. (Not sure why it can’t be used from output in the expression of next step- I may get the reason and some way around and post it)
Hence after getting the record, I need to get that value in a variable as shown in below snippet
Once I have this value in a variable, I can then use it in any expression in next step
I thought multiple times if I should use the if else condition which comes in steps Condition, however when I just need to replace the string based on the if condition and rest of the actions are exactly same, then I won’t recommend to use Condition and use branching with same steps. Instead we can use If condition in the expression
Once I use this condition, automatically, it would pick up the OwnerType based on the Case Owner and accordingly assign the same Owner to the Task, be it Team or User, does not matter. For examples, below the owner is Team , hence its setting as Team.
Now another example is a Case where Owner is User.
Task is getting created with same Owner
Lets also check the flow how its executed
In the post we have seen how we can get the Owner from one record and update the same in another record. Let us continue our Power Automate learning in my further posts
Till that time, happy power automating 🙂 Enjoy new learning!